The Canon ScanFront 220P is a network scanner, which means it is connected to a network rather than to a single computer. This makes it easy for multiple users to use the hardware. The ScanFront 220p can send scanned documents to a network server or a specific team, you can also upload files directly to an FTP server. Sometimes a file may not reach the correct destination or may appear with strange defects, such as dark lines. Canon offers a list of troubleshooting techniques in the user manual ScanFront 220p you can try before calling customer service.
Instructions
Basic Troubleshooting
1
Inspect ScanFront cables to make sure that everyone is connected. Examine the power cord and make sure it is plugged into a power outlet or surge protector, also verifies that the surge protector is plugged in and turned on, if applicable. Check that the Ethernet cable has a proper connection at both ends.
2
Team Clean the glass table with a dry microfiber cloth to remove dust and stains that can degrade the quality of the documents and scanned images.
3
Clean the rollers to avoid paper jams. Raise the level of blockade and the entire panel to expose the rollers. Spray the rollers to clean air compressed . Purchase and install a roller replacement kit if cleaning the rollers can not stop paper jams.
4
Airea pages that you scan to eliminate static and prevent the scanner feeds from multiple pages at once.
5
Set the correct date and time in the ScanFront 220p using the control panel touch screen. This will ensure that the date and time are printed correctly in scanned documents.
6
Ask the administrator of the scanner on the network restrictions enabled on the device, if you are the administrator. The administrator can set certain restrictions, such as not allowing scanning directly from the home screen, which could result in apparent errors when performing certain functions. Requests the Administrator to remove these restrictions, if necessary or you may check Copier Repair Pros.
Network Troubleshooting
1
Check the network settings for any of the transfer options you’re trying to use. For example, if you are trying to send a scanned document but the recipient has not received it, make sure the email address has been entered into the scanner properly.
2
Ask the administrator if you are accessing and modifying the scanner over the network if you are getting a message “Login failed”. The administrator may be updating the firmware of the scanner over the network, for example, which temporarily disables the device.
3
Change the destination of the saved file if you notice that your scanned document can not be saved and the scan is aborted. This error may be due to trying to save the document in a shared location where you do not have the appropriate permissions Copier Repair Pros.
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